About

Welcome to The Hair Forum LLC I’m so grateful to have you here. At The Hair Forum, I believe your hair is uniquely yours—and it deserves care that’s just as individual. My passion for people, education, and great hair is what drives every appointment. With more than 15 years behind the chair and continuous training with top educators and industry leaders, I stay committed to learning the latest techniques so I can offer you the best in color, cutting, and styling. This commitment to learning extends to teaching, too. I love showing clients how to style their hair, choose the right products, and confidently recreate their salon look at home. Whether it’s your first visit or your twenty-first, my goal is always the same: to create a personalized look that fits your lifestyle and highlights your natural beauty. When you look good, you feel good—and confidence is the best style anyone can wear. Thank you for trusting me with your hair. I’m excited to create something beautiful with you. Warmly, Christianna Owner & Stylist, The Hair Forum LLC COMPANY POLICIES 100% transparency is my commitment to ensure a positive experience 100% of the time. Product & Retail Policies Products purchased at The Hair Forum may be exchanged within 30 days of purchase. If the replacement item price is greater than the original product, the customer is responsible to pay the difference. Sorry, NO CASH REFUNDS. ALL SALES FINAL for all Tools and brushes Right to Refuse Service The Hair Forum reserves the right to refuse service to any customer who is demonstrating inappropriate behavior General Policies Prices are subject to change without notice. Gift Card Policies Gift Cards are valid on services and products. They may not be redeemed for cash, are nonrefundable and never expire. Not responsible if lost, stolen, destroyed or used without permission. Head Lice Policy It is against Pennsylvania State Board policy to perform services on clients with head lice. If a client is diagnosed with head lice while receiving a service in the salon I will not be able to complete services the same day. Please consult with your pharmacist or physician for care instructions and the client may return to the salon after 14 days of treatment. Consultation for Services Every service includes a signature complimentary consultation where I will take the time to understand your desired outcome. Based on the consultation, at times, changes will be made to the original services that were scheduled. Multiple visits may need to be scheduled to achieve the desired outcome or for timing purposes. Changes to services, pricing and maintenance plans should be agreed upon by both parties at this time. To ensure clear and transparent communication, you may be asked to complete a Consultation Agreement Form. Service Guarantee I do my very best to ensure that you are thrilled with your service experience at The Hair Forum, In the event that you are not completely satisfied, please contact me within one week of your service and I will be happy to schedule you for a redo service free of charge. My goal is to achieve the desired results of the client as well as maintain the integrity of their hair. At times, the request of the client may be unachievable and I reserve the right to suggest alternative services at that time. Color correction services explained; the removal of over the counter box color, unprofessional hair color, or the correction of unsatisfactory hair color performed by another salon/professional. I will conduct a thorough consultation before starting any corrective work to clarify the expectations of the color correction services. It is at this time a regimen of hair care products will be prescribed which will ensure the integrity of the hair and longevity of the services preformed. The prescribed hair care regimen will be discussed and agreed-upon by both parties. In the event the prescribed products are not purchased the day of service, I reserve the right to deny any rework requests made within the allotted service guarantee window of one week.

Business Hours

Monday: 9 AM - 7 PM
Tuesday: Closed
Wednesday: Closed
Thursday: 10 AM - 8 PM
Friday: 10 AM - 7 PM
Saturday: 9 AM - 3 PM
Sunday: Closed

Cancellation Policy

A 30% cancellation fee will be charged for any no-shows or cancellations within 48 hours of the scheduled appointment